What is Personal Health Information?
PHI is identifying information about you, either spoken or recorded, which includes:
- Details about your physical or mental health, including your family's health history.
- Information related to the healthcare services you've received, including the identity of your healthcare providers.
- The identity of your substitute decision-maker, if applicable.
- Your health card number.
Why We Collect PHI
We collect PHI to provide you with assessment and counseling/therapy services. This may include your name, date of birth, address, health history, family history, records of visits, and the care you received. We also collect relevant background information about you and your family to offer effective treatment services.
Our Responsibilities
By law and professional standards, Accurate Speech Coaching, Inc. maintains a record of all services provided to clients. As part of our commitment to your privacy:
- We have appointed a Privacy Officer.
- We have developed comprehensive privacy policies.
- We limit the PHI we collect to only what is necessary to provide our services.
- We ensure that only those directly involved in your care have access to your information.
- We will notify you if your information is shared, intentionally or unintentionally, with anyone not involved in your care.
- We educate all our agents, including staff, students, and volunteers, about their responsibilities under PHIPA.
Our Privacy and Security Policy helps our team understand their legal and professional obligations to maintain your confidentiality. It provides an overview of the confidentiality requirements set out under PHIPA and outlines other professional obligations related to client confidentiality within our scope of practice—counseling and therapy.